Young Smiles Pediatric Dentistry - Union, KY

posted 19 days ago

Full-time - Entry Level
Union, KY

About the position

The Front Office Assistant at Young Smiles Pediatric Dentistry plays a crucial role in ensuring a smooth and efficient front office operation. This position involves interacting with patients, managing dental scheduling, and providing excellent customer service in a fun and fast-paced environment.

Responsibilities

  • Handle phone calls professionally and efficiently.
  • Manage dental scheduling and appointments.
  • Provide excellent customer service to patients and their families.
  • Assist with dental insurance processing and inquiries.
  • Maintain a professional and positive demeanor at all times.
  • Multitask effectively in a busy office environment.

Requirements

  • Dental knowledge of procedures and terminology.
  • Professional and positive demeanor.
  • Customer service-oriented with at least 1 year of experience.
  • Reliable, punctual, and a team player.
  • Experience with dental scheduling and dental software, preferably Eaglesoft.
  • Experience with dental insurance.

Nice-to-haves

  • Experience with dental software (Eaglesoft preferred).
  • 1 year of computer skills.

Benefits

  • 401(k)
  • 401(k) matching
  • Flexible schedule
  • Health insurance
  • Paid time off
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