Front Office Assistant/Receptionist

$18,720 - $22,880/Yr

TRI STATE SPAY NEUTER CLINIC PC - Murphy, NC

Full-time - Entry Level

Onsite - Murphy, NC

11-50 employees

About the position

The Front Office Assistant at Tri-State Veterinary Clinic & Tri-State Spay/Neuter Clinic is a full-time role focused on providing exceptional customer service in a fast-paced veterinary environment. The position involves various administrative tasks, including answering phones, scheduling appointments, and managing paperwork, while fostering a positive and engaging workplace culture. The clinic values growth and education, offering opportunities for career advancement within the organization.

Responsibilities

• Answer phones and assist clients with inquiries.
• Check clients in and out of the clinic.
• Schedule appointments for veterinary services.
• Sell products and services to clients.
• Make appointment reminder calls to clients.
• File records and manage paperwork efficiently.
• Handle customer service issues and difficult situations with professionalism.

Requirements

• Strong customer service skills and a positive attitude.
• Ability to multitask and thrive in a fast-paced environment.
• Basic computer skills and phone etiquette.
• Willingness to learn and adapt quickly.

Nice-to-haves

• Previous experience in a customer service role is a plus, but not required.

Benefits

• 4-day work week (Tuesday to Friday) with weekends and Mondays off.
• Employee pricing for treatment of personal pets.
• Employee discounts at Logan's Run Thrift Store and Warehouse.
• Company-sponsored events and activities.
• Free snacks, candies, and beverages provided for the team.
• Lunch provided by the company on Thursdays.
• Opportunities for career growth and advancement through training programs.