The Oncology Institute - Murrieta, CA
posted 4 days ago
Full-time - Entry Level
Murrieta, CA
501-1,000 employees
Ambulatory Health Care Services
About the position
As a Front Office Associate with The Oncology Institute, you will have the opportunity to advance your career while making a positive impact on the lives of others! We're looking for a team member who is patient-focused and compassionate. Our Front Office staff are important. When you join us, you will influence how we provide care for our patients while acting as a critical member of the entire care team. The Front Office Associate will be responsible for performing front office clerical and clinical duties.
Responsibilities
- Greet and check-in patients, collect co-pays and payments.
- Interview patients for the purpose of gathering health history and current medications - health screening.
- Participate in mandatory staff meetings as needed.
- Schedule appointments and answer incoming phone calls.
- Promote TOI's culture of exceptional behavioral standards for customer service.
- Maintain and protect confidentiality and security of all organizational information gained in the course of performing job responsibilities including but not limited to, financial and client information.
- Other duties as assigned.
Requirements
- High school diploma or G.E.D. required
- Bilingual in English and Spanish
Nice-to-haves
- Medical receptionist: 1 year (Preferred)
Benefits
- Employee Discounts
- Referral Bonuses
- 7 Paid Holidays
- Positive work culture
- Continued career development
