Front Office Attendant Rooms

$29,640 - $29,640/Yr

Marriott International - Irving, TX

Full-time - Entry Level

Irving, TX

Accommodation

About the position

The Front Office Attendant at Courtyard by Marriott Dallas DFW Airport North/Irving plays a crucial role in delivering exceptional guest experiences and maximizing hotel revenues. This position involves providing attentive service, creating a positive team environment, and assisting with sales and marketing efforts, all while ensuring high standards of performance and accountability.

Responsibilities

• Provide attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay.
• Maximize revenues and occupancy for the hotel.
• Create a positive team-oriented environment focused on guest satisfaction.
• Multitask and prioritize effectively in a fast-paced environment.
• Anticipate and accommodate regularly scheduled weekend and evening hours.
• Assist with the Sales and Marketing efforts of the hotel.
• Interact with guests and team members in an honest, fair, and respectful manner.
• Set high performance standards for self and others, taking responsibility for successful task completion.

Requirements

• 2+ years of experience in hotel guest services, customer service, or front desk operations.

Benefits

• Highly competitive salary
• Medical, Dental, Vision, Ancillary Benefits
• 401K
• Paid Time Off
• Paid Sick Time
• Job Training
• Opportunity for Advancement
• Associate Referral Program
• Hotel Discounts
• Daily Pay