Front Office Cashier - Weekly Pay PLUS Benefits

About the position

The Front Office Associate plays a critical customer service role at American Furniture Warehouse, providing fast, friendly, and accurate service to customers. This position involves handling sales and service transactions at the cash registers, addressing customer issues, and ensuring a positive shopping experience. The role requires adherence to company policies and a commitment to enhancing customer satisfaction.

Responsibilities

• Provide excellent customer service at the cash registers.
• Efficiently and accurately complete sales and service transactions.
• Handle customer issues that may arise on the sales floor.
• Adhere to asset protection policies and identify and prevent fraud.
• Maintain a professional appearance and positive attitude.
• Coordinate with multiple departments to improve processes and maximize efficiency.
• Educate customers on the Satisfaction Guaranteed return policy.
• Assist with merchandise support tasks such as maintenance and straightening merchandise.
• Respond to public address system announcements and assist in resolving basic customer issues.

Requirements

• Proficient in Microsoft Excel and basic technology applications.
• Strong customer service and communication skills.
• Ability to apply technology including iPads and Windows.
• Commitment to safety policies and procedures.
• Ability to lift and handle materials or equipment weighing 8-50 pounds.

Nice-to-haves

• Experience in fraud prevention and detection.
• Writing skills.
• Positive attitude with strong inter-personal skills.

Benefits

• Weekly pay
• Health benefits
• Employee discounts