Front Office Clerk, Meridianville

Crestwood Medical Center - Huntsville, AL

Full-time

Huntsville, AL

Hospitals

About the position

The Front Office Clerk position at Crestwood Physician Services in Huntsville, AL, is a full-time role focused on providing essential administrative support within a medical office environment. The primary responsibility of the Front Office Clerk is to ensure that patients are scheduled efficiently and that all charges are entered accurately and promptly. This role is critical in maintaining the flow of operations within the office, as it directly impacts patient satisfaction and the overall efficiency of the healthcare services provided. The Front Office Clerk will also be responsible for collecting payments at the time of service, which requires a keen attention to detail and strong organizational skills. In addition to scheduling and billing duties, the Front Office Clerk will interact with patients and the public, necessitating excellent communication skills. The ability to perform routine mathematical computations is essential for handling payments and ensuring accurate billing. The role may also involve managing multiple phone lines and standard office equipment, which requires a degree of multitasking and proficiency in office procedures. The Front Office Clerk will work closely with other medical staff to ensure that patient care is prioritized and that administrative tasks are completed efficiently. This position requires a high school diploma or GED, along with at least one year of billing and coding experience in a medical office. While two years of office experience is preferred, candidates should be familiar with health insurance processes and have the ability to communicate effectively with patients and staff. A current BLS certification is required, or candidates must obtain it within six months of hire. Overall, the Front Office Clerk plays a vital role in the administrative operations of the medical office, contributing to a positive patient experience and the smooth functioning of healthcare services.

Responsibilities

• Ensure patients are scheduled in a timely manner.
• Enter charges timely and correctly.
• Collect time of service payments from patients.
• Communicate effectively with the public.
• Perform routine mathematical computations.
• Manage standard office equipment and multi-phone lines.

Requirements

• High school diploma or GED required.
• One year billing and coding experience in a medical office required.
• Two years of office experience, preferably in a medical setting, is preferred.
• Prior experience working with standard office equipment and multi-phone lines.
• Must be able to effectively communicate with the public.
• Current BLS certification - or obtained within 6 months of hire.

Nice-to-haves

• Familiar with health insurance processes.
• C-ARC-BLS certification preferred.