Front Office Clerk/Receptionist

$37,440 - $37,440/Yr

Oak Ridge Family Dental - Oak Ridge, NC

Full-time - Senior

Oak Ridge, NC

Ambulatory Health Care Services

About the position

The Dental Front Desk/Patient Coordinator position at Oak Ridge Family Dental is a full-time role that requires a responsible, self-motivated, and dependable individual to join our growing team in Oak Ridge, NC. The ideal candidate will thrive in a fast-paced environment, demonstrating the ability to multitask effectively while maintaining a high level of organization and attention to detail. A friendly and energetic personality is essential, as this role involves direct interaction with patients and requires excellent communication skills. The candidate must possess prior dental office experience, specifically with Dentrix software, to ensure smooth operations at the front desk. In this role, you will be responsible for greeting patients and verifying and updating their information. You will handle incoming calls, schedule appointments, confirm patient visits, and manage recall processes. Additionally, you will be tasked with collecting and posting payments from patients, ensuring that all transactions are processed accurately. Maintaining a clean and professional appearance is crucial, as is the ability to communicate effectively both in writing and verbally. This position is vital to the overall patient experience and requires a commitment to providing exceptional customer service.

Responsibilities

• Greeting patients and verifying their information
• Answering phone calls and scheduling appointments
• Confirming patient appointments and managing recall processes
• Collecting and posting payments from patients
• Maintaining a clean and professional appearance
• Utilizing Dentrix software for patient management
• Ensuring excellent communication and people skills are upheld
• Demonstrating reliability and organizational skills

Requirements

• Bilingual communication skills
• 5 years of experience in a dental office
• Proficiency in Dentrix software preferred
• Excellent written and verbal communication skills
• Ability to multitask in a fast-paced environment
• Strong attention to detail and organizational skills
• Dependable and responsible team player

Benefits

• Health insurance
• Paid time off