Front Office Clerk/Receptionist

$31,200 - $35,360/Yr

Unclassified - Milwaukee, WI

Full-time - Entry Level

Milwaukee, WI

About the position

Fresh Coast Dental is seeking a Front Office Clerk/Receptionist to join our team in Milwaukee, WI. This full-time position is ideal for an individual who is reliable, positive, and upbeat. The successful candidate will preferably have at least two years of dental experience and be fluent in Spanish. The role requires working five days a week, and the candidate should be knowledgeable in various front office tasks related to dental practice operations. As a Front Office Clerk/Receptionist, you will be responsible for checking in patients, answering phones, checking out patients, collecting co-payments at the time of service, scheduling appointments, and working with insurance providers. Your organizational skills and ability to manage multiple tasks efficiently will be crucial in ensuring a smooth operation of the front office. This position requires a friendly demeanor and excellent phone etiquette to provide exceptional customer service to our patients. The ideal candidate will have a minimum of one year of experience as a dental receptionist and be proficient in using dental software, specifically Open Dental. This role is essential in creating a welcoming environment for our patients and ensuring that all administrative tasks are handled with care and professionalism.

Responsibilities

• Check in patients upon arrival.
• Answer phone calls and respond to inquiries.
• Check out patients after their appointments.
• Collect co-payments at the time of service.
• Schedule appointments for patients.
• Work with insurance providers to verify coverage and benefits.

Requirements

• At least 1 year of experience as a dental receptionist.
• Strong customer service skills.
• Organizational skills to manage front office tasks effectively.
• Proficiency in typing and phone etiquette.
• Familiarity with dental software, preferably Open Dental.

Nice-to-haves

• Fluency in Spanish is preferred.
• At least 2 years of dental experience is preferred.

Benefits

• Employee discount