Front Office Clerk

$37,419 - $37,440/Yr

CMSP Associates - Hayward, CA

Full-time - Entry Level

Hayward, CA

Administrative and Support Services

About the position

The Front Office Clerk at CMSP Associates LLC is responsible for the accurate and efficient processing of vehicle titles. This role involves verifying title information, maintaining knowledge of current laws regarding vehicle titles, and interacting with customers and regulatory agencies to resolve title issues. The position requires attention to detail and strong customer service skills.

Responsibilities

• Ensure accurate processing of vehicle titles by verifying title information.
• Maintain knowledge of current laws regarding vehicle titles.
• Interact with customers and regulatory agencies to resolve title issues.
• Process and re-assign titles for vehicles sold by the auction.
• Examine vehicle titles for accuracy and conformity to specified requirements.
• Determine negotiability of title documents and assess for potential fraud.
• Report any title discrepancies.
• Receive and route telephone calls courteously and efficiently.

Requirements

• Bilingual in English and another language.
• Customer service experience.
• Entry-level position.

Benefits

• Health insurance
• Dental insurance
• Vision insurance