Unclassified - Bellevue, WA
posted 4 months ago
IRG Physical & Hand Therapy is seeking a Front Office Coordinator (FOC) to join our growing team in Bellevue, WA. This position is integral to our operations, combining traditional medical receptionist duties with responsibilities that enhance the patient experience and drive clinic success. As a Front Office Coordinator, you will be responsible for optimizing patient appointment schedules, managing incoming phone calls, processing new referrals, collecting payments, and obtaining insurance authorizations. You will also gain valuable business skills by learning about key performance indicators (KPIs) and benchmarks that impact both clinic success and patient outcomes. Our company culture emphasizes work/life flexibility, a fun and rewarding environment, and opportunities for professional growth. We pride ourselves on being a family-oriented company that values community involvement and patient-centered care. In this role, you will work in a fast-paced environment where establishing meaningful connections with patients is key. You will be part of a supportive team that encourages collaboration and development across our 35+ locations. We are looking for someone who is self-motivated, has a positive attitude, and can multitask effectively. Your ability to build rapport with clients from diverse backgrounds through strong communication and empathy will be essential. We are committed to providing a dynamic work culture that inspires our employees to achieve their best selves while delivering exceptional care to our patients.