Front Office Coordinator

$56,160 - $56,160/Yr

Kenmore Smiles Family Dentistry - Kenmore, WA

Full-time - Entry Level

Kenmore, WA

About the position

The Front Office Coordinator plays a crucial role in ensuring the smooth operation of a fast-paced dental practice. This position involves managing patient interactions, scheduling appointments, and handling insurance verification, all while maintaining a welcoming environment for patients and staff alike.

Responsibilities

• Assist patients with scheduling and inquiries.
• Keep the front desk running smoothly.
• Verify and accurately input insurance benefits.
• Check in/check out patients and manage incoming/outbound calls.
• Collect payments for treatment and/or set up payment plans as needed.
• Handle patient concerns and needs in a timely manner.
• Manage patient appointments from reminder calls to final check out.
• Update and manage patient records, including correspondence from other offices.

Requirements

• At least one year in a dental office setting with insurance and billing experience.
• Proficiency with Open Dental (training available for the right candidate).
• Hardworking and highly motivated individual.
• Attention to detail and ability to multitask effectively.
• Must be responsible, reliable, and able to work independently for extended periods.

Nice-to-haves

• Customer service experience (1 year required).
• Computer skills (1 year preferred).

Benefits

• 401(k) matching
• Employee discount
• Flexible schedule
• Health insurance
• On-the-job training
• Paid sick time
• Paid time off