Front Office Float

Physicians Primary Care of Southwest Florida - Cape Coral, FL

Full-time

Cape Coral, FL

Ambulatory Health Care Services

About the position

Physicians' Primary Care of Southwest Florida is a premier physician owned and managed practice with locations in Cape Coral, Fort Myers and Lehigh Acres. We are currently seeking a Front Office Float for our Cape Coral locations. This position is Mon-Fri, day shift.

Responsibilities

• Print, copy and distribute physician schedules as needed
• Print patient encounter forms and prepare patient charts for appointments
• Verify the accuracy of patient information and insurance plans
• Assist patients with account questions or refers to the appropriate area
• Receive, code, post patient payments, issue receipts, and process credit card transactions
• Assist patients with account/balance questions or provides referral to Financial Counselor
• Maintain accurate deposit information to include reports and encounter forms
• Reconcile daily cash and maintains balances each day
• Maintain the strictest confidentiality and adhere to all HIPAA guidelines and regulations

Requirements

• Great attention to detail and the ability to record information accurately
• Experience working in a high volume medical office environment
• Ability to develop and maintain a good rapport and a cooperative working relationship with providers, staff, and patients
• Proficiency in handling all interactions in a professional and compassionate manner
• Knowledge of insurances, referrals, and eligibility a must
• One year of medical office experience or a combination of medical education and office experience preferred
• Regular and reliable attendance is required

Benefits

• Over 27 years of serving our Southwest Florida community
• Award-winning physicians
• Ability to advance and grow within our organization
• Health, dental, vision, disability and life insurances
• 401(k) with company match
• Free financial advising
• Paid Time Off (PTO)
• Paid holidays
• Uniform allowances at hire and each anniversary
• Company paid CE courses with Relias
• Reimbursement for position required certifications and/or license
• Employee Assistance Program (EAP)
• Employee Resource Assistance Program (ERAP)
• Discounted legal and document services
• Milestone gifts
• Employee appreciation events and gifts