Front Office Manager * MUST HAVE RECENT IHG PROPERTY LEVEL EXPERIENCE*

$37,440 - $37,440/Yr

Holiday Inn - Pflugerville, TX

Full-time - Mid Level

Pflugerville, TX

Accommodation

About the position

The Front Office Manager is responsible for overseeing the daily operations of the Holiday Inn Express in Pflugerville, ensuring smooth and efficient functioning of the hotel. This role involves managing a team, implementing strategies to achieve business goals, and maintaining high standards of customer service.

Responsibilities

• Oversee the daily operations of the business, ensuring smooth and efficient functioning.
• Develop and implement strategies to achieve business goals and targets.
• Manage and supervise a team of employees, providing guidance, training, and support.
• Ensure accurate financial transactions through cash handling procedures.
• Monitor inventory levels and order supplies as needed.
• Implement and enforce company policies and procedures.
• Maintain a clean and organized store environment.
• Develop and maintain positive relationships with customers, addressing their needs and concerns.

Requirements

• Must have recent Holiday Inn Express experience.
• Proven experience in managing a team and hotel operations.
• Strong organizational skills with the ability to multitask and prioritize tasks effectively.
• Excellent communication and interpersonal skills for effective team management and customer interactions.
• Experience in training and development of employees to enhance their skills and performance.

Nice-to-haves

• Valid Driver's License.

Benefits

• Employee discount
• Paid time off