Front Office Manager-Palm Coast

Amplifon - Palm Coast, FL

Full-time - Mid Level

Palm Coast, FL

Health and Personal Care Retailers

About the position

The Front Office Manager is responsible for overseeing the daily operations of the front office in Palm Coast, ensuring exceptional customer service and efficient management of front desk staff. This role involves coordinating guest services, managing reservations, and maintaining a welcoming environment for guests.

Responsibilities

• Supervise front office staff and ensure high levels of customer service.
• Manage reservations and guest check-in/check-out processes.
• Coordinate with other departments to ensure smooth operations.
• Handle guest inquiries and resolve issues promptly.
• Train and develop front office team members.

Requirements

• Proven experience in a front office management role or similar position.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Proficiency in hotel management software and Microsoft Office Suite.
• Ability to work flexible hours, including weekends and holidays.

Nice-to-haves

• Experience in the hospitality industry.
• Knowledge of local attractions and services.
• Bilingual skills are a plus.

Benefits

• Health insurance coverage.
• Paid time off and holidays.
• Employee discounts on services.