Front Office Manager
HW Woburn•Woburn, MA
455d
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About The Position
The Front Office Manager is responsible for overseeing the front desk operations of the hotel, ensuring guest satisfaction, and maintaining product quality standards. This role involves managing staff, training new hires, and implementing customer service programs to create a welcoming atmosphere for guests. The manager also plays a key role in human resources functions, safety and security, and operational maintenance of the hotel.
