Front Office Manager
Shamin Hotels Master•Towson, MD
458d
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About The Position
The Front Office Manager at Shamin Hotels is responsible for overseeing the front desk operations, ensuring exceptional customer service, and managing staff performance. This role involves training and supporting front desk personnel, handling guest complaints, and maintaining high standards of service quality. The manager will also contribute to the financial success of the hotel by achieving budgeted revenues and expenses, while fostering a welcoming atmosphere for guests.
