Front Office Manager

$37,000 - $45,000/Yr

Overhead Door Corporation - Thurman, OH

Full-time - Mid Level

Thurman, OH

Fabricated Metal Product Manufacturing

About the position

The Front Office Manager at Wayne Overhead Door Sales and Home Improvements is responsible for overseeing office operations, providing exceptional customer service, and contributing to marketing initiatives. This role is crucial for maintaining efficient office functions and ensuring customer satisfaction in the home improvement sector.

Responsibilities

• Greet visitors in a professional and friendly manner and provide assistance as needed.
• Answer incoming phone calls, schedule service calls, installations, and estimates, take messages, and transfer calls as appropriate.
• Manage inquiries and customer service requests in a timely and accurate manner.
• Maintain accurate records of customer interactions and transactions using Quickbooks.
• Input data into the computer system accurately and efficiently, and create reports as needed.

Requirements

• Candidates must be 18 years or older.
• Experience with Quickbooks is required.
• Strong time management skills are necessary.
• Proficiency in social media management is preferred.
• Strong verbal and written interpersonal communication skills are essential.

Benefits

• Paid holidays
• Vacation time
• Retirement plan