Front Office Receptionist/Scheduler

Trutherapy Lpc • Augusta, GA

386d • $35,360 - $35,360

About The Position

The Front Office Receptionist/Scheduler at TruTherapy is a full-time administrative role focused on providing exceptional support to clinicians and ensuring a positive experience for clients. This position involves managing client check-ins, scheduling appointments, and handling various administrative tasks in a dynamic and fun team environment. The role emphasizes the importance of communication, multitasking, and problem-solving skills to maintain efficient operations within the office.

Requirements

• At least 1 year of medical office scheduling experience.
• Proficiency in Microsoft Word and Excel.
• Experience with EHR systems.
• Strong computer literacy.
• Medical office experience.
• Excellent patient service skills.
• Ability to perform medical scheduling and administrative support tasks.
• Strong communication skills.

Nice To Haves

• Associate's degree in a relevant field.
• Experience in a front desk role.

Responsibilities

• Check in in-office and telehealth clients.
• Schedule therapy and psychiatry services.
• Transfer calls to appropriate channels and notify supervisor of client concerns.
• Assist the records coordinator with medical records requests and pick up.
• Assist the referral coordinator with new and established patient referrals.
• Communicate with doctor's offices, lawyers, schools, and case workers for appointment information.
• Maintain the waiting room appearance and sanitize regularly throughout the day.
• Perform other duties as designated by the supervisor.

Benefits

• Paid holidays including the employee's birthday.
• Health insurance.
• Dental insurance.
• Vision insurance.
• Paid time off.
• 401(k) matching.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: Associate degree