Front Office Staff

About the position

The Medical Receptionist, Office Staff position at West Little Rock Women's Center involves interacting with patients in a healthcare environment and supporting the medical team with various administrative tasks. The role is essential for ensuring smooth operations within the office, including managing patient appointments and providing excellent customer service.

Responsibilities

• Answer phones and schedule patient appointments according to doctor availability.
• Confirm patient appointments and explain intake forms to new patients.
• Process payments after treatment and greet patients professionally both in person and on the phone.
• Quickly answer and properly refer questions and issues to the appropriate personnel.
• Notify providers of patient arrivals and update patient information and insurance details.

Requirements

• At least 2 years of experience in a medical office setting.
• 2 years of customer service experience.

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance