Front Office

Millennium Physician Group - Punta Gorda, FL

Full-time - Entry Level

Punta Gorda, FL

Ambulatory Health Care Services

About the position

Join our dynamic medical team as a Front Office Associate, where you will be the face of our clinic, ensuring every patient's visit starts with a warm welcome and efficient check-in process. This role is essential in providing exceptional healthcare services to our community along the breathtaking southwest coast of Florida. You will manage patient appointments, coordinate with medical staff, and maintain accurate records, all while creating a welcoming atmosphere for our patients.

Responsibilities

• Greet patients with a friendly demeanor
• Assist with check-in procedures
• Maintain accurate patient records
• Coordinate with medical staff to schedule appointments and efficiently manage changes or cancellations
• Maintain and organize the electronic appointment system
• Adhere to privacy regulations such as HIPAA
• Actively participate in team meetings, share insight and provide support to colleagues when needed

Requirements

• High School Diploma or equivalent
• Knowledge of medical terminology
• Proficient in using computer systems and electronic health records and systems (EHR/EMR)
• Familiar with scheduling software, billing systems, and basic data entry skills
• The ability to frequently lift or move up to 10 pounds and occasionally lift or move up to 25 pounds.

Nice-to-haves

• 3-6 months related experience
• Experience working with Athena software
• Bilingual

Benefits

• 401(k) with match
• 3 weeks of PTO
• Opportunities for growth
• Team atmosphere that empowers you to seek better ways to deliver service