Tiktok - San Jose, CA

posted 3 days ago

Full-time - Entry Level
San Jose, CA
Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

TikTok is the leading destination for short-form mobile video, and our mission is to inspire creativity and bring joy. The Global E-commerce Governance Platform is a vital part of our operations, focusing on creating a safe and trustworthy marketplace for buyers, sellers, and creators alike. This team is dedicated to enhancing the e-commerce experience by ensuring fairness, sustainability, and quality within the ecosystem. As a Frontend Software Engineer, you will play a crucial role in developing governance solutions for TikTok Shop in the US, contributing to various scenarios such as risk management and moderation. Your work will directly impact the customer experience through quantitative service monitoring and operational dashboards, ensuring that our platform remains reliable and user-friendly. In this position, you will be responsible for the frontend development of governance solutions, which includes integrating with web services and utilizing modern web technologies. You will work closely with cross-functional teams to identify areas for improvement and implement solutions that enhance the overall user experience. Your contributions will help TikTok maintain its commitment to providing a tailored and efficient consumption experience for users while supporting merchants in delivering high-quality products. This role is not just about coding; it's about being part of a team that values creativity, innovation, and collaboration to drive impact in the e-commerce space.

Responsibilities

  • Responsible for the frontend development of Governance solutions for TikTok Shop in the US.
  • Develop scenarios related to risk management, moderation, and service care.
  • Constantly improve customer experience through quantitative service monitoring, alerting, and the use of data and operational dashboards.

Requirements

  • Excellent web technology skills, particularly with HTML5/CSS3/JavaScript.
  • Experience integrating with web services using JSON, XML, and AJAX.
  • Experience with Node build systems.
  • Experience using asynchronous APIs.
  • Excellent problem-solving and analytical thinking skills.

Nice-to-haves

  • Minimum 2 years experience with any major Javascript framework like ReactJS, AngularJS, VueJS, or equivalent.
  • Bachelor or higher degree in Computer Science or related technical discipline.
  • Enthusiastic about quality, design, and user experience.
  • Experience with large-scale website architecture.

Benefits

  • 100% premium coverage for employee medical insurance
  • Approximately 75% premium coverage for dependents
  • Health Savings Account (HSA) with company match
  • Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans
  • Flexible Spending Account (FSA) Options
  • 10 paid holidays per year
  • 17 days of Paid Personal Time Off (PPTO)
  • 10 paid sick days per year
  • 12 weeks of paid Parental leave
  • 8 weeks of paid Supplemental Disability
  • Mental and emotional health benefits through EAP and Lyra
  • 401K company match
  • Gym and cellphone service reimbursements
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