Frozen Food/Dairy Clerk II

Festival Foods - Green Bay, WI

Part-time,Full-time - Entry Level

Green Bay, WI

11-50 employees

Food and Beverage Retailers

About the position

The Frozen Food/Dairy Clerk II is responsible for managing the Frozen Food and Dairy Department, ensuring compliance with company policies and procedures, and contributing to store sales and profitability. This role involves providing exceptional guest service, maintaining product levels, and ensuring quality standards are met.

Responsibilities

• Provides excellent services to all guests
• Assists guests with supplying them with the items they need from the department
• Aids guests in finding items they are looking for on the sales floor
• Takes orders and special requests
• Answers the telephone and assists guests using proper phone etiquette
• Stocks and maintains product levels
• Fills all items on display
• Ensures products are rotated using the first in first out method
• Follows display standards
• Maintains a clean and tidy sales floor; no messes or spills
• Maintains grocery supplies
• Ensures all quality standards are being met, including quantity expectations at 100% by 10 am and 5 pm
• Regular, timely attendance in compliance with the work schedule, and provides adequate notice to find a replacement for occasional absences
• Performs other duties as assigned

Requirements

• Ability to deal tactfully and effectively with guests and all personnel
• Good oral and written communication skills
• Complete understanding of all safety requirements and company safety policies
• Ability to apply on-the-job safety training to recognize and react to possible safety hazards on store premises
• Knowledge of proper lifting techniques, trash compactor, baler, and power equipment

Benefits

• 15% off grocery purchases for associates and their immediate household
• Weekly pay with premium pay for part-time associates on Sundays and select holidays
• Two-week advanced scheduling for better planning and balance
• Vision and dental insurance options for part-time and full-time associates
• Support for total well-being including paid parental leave and fitness reimbursement program
• 401(k) and Employee Stock Ownership Plan (ESOP) for retirement savings