Deloitte - Birmingham, AL
posted 4 months ago
As an experienced FSM/Landmark System Analyst at Deloitte, you will play a crucial role in enhancing our clients' technology and business processes. This position offers a unique opportunity to work in a collaborative environment where you can share innovative ideas and contribute to various projects without the extensive travel demands typically associated with consulting roles. You will be part of our Project Delivery Talent Model (PDM), which is specifically designed for long-term, onsite client service delivery. In this role, you will be responsible for determining, defining, and gathering requirements for applications and functions being developed. You will collaborate closely with business users, business analysts, and system analysts to interpret and create system specifications. Your expertise will be essential in identifying, defining, and documenting the IT enablers of business processes that require improvement or implementation. This includes performing feasibility studies and cost-benefit analyses, developing and communicating business requirements, and evaluating current workflow processes to assess the feasibility of re-engineering or automation. You will also explore application package functionalities to meet business processing requirements and assist in configuring application packages as needed. Providing end-user support for applications and functions will be a key part of your responsibilities, along with answering application functionality questions and balancing proactive analysis with assistance demands. You will coordinate and participate in user application meetings, support business forms of varying complexity, and evaluate, review, and test applications and functions. Additionally, you will collaborate on technical and end-user documentation, develop training materials and courses for application support resources, and maintain project plans and related documentation. Your role will involve providing detailed project/task estimates and assisting business customers with prioritization. You may also supervise contract resources to ensure standards are met and communicate regularly with Engagement Managers and project team members, escalating any matters that require additional attention.