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Ernst & Young - Boston, MA

posted 2 months ago

Full-time - Manager
Boston, MA
Professional, Scientific, and Technical Services

About the position

The Technology Business Analyst Manager at EY will play a crucial role in advising life insurance clients on transforming their operations and systems. This position focuses on bridging the gap between business needs and technical solutions, ensuring that technology implementations align with business objectives. The role involves managing complex projects, driving continuous improvement, and leveraging best practices to deliver high-quality solutions.

Responsibilities

  • Lead the translation of business requirements into technical specifications
  • Evaluate and ensure alignment of technology solutions with business objectives
  • Drive continuous improvement and innovation in processes and solutions
  • Manage large, multi-phase projects, communicate with and manage client expectations, build the project team, and manage scope, risk, budget, and timeline activities
  • Provide high-level technology assessments, planning, recommendations, and project management with a focus on developing and achieving client goals and objectives
  • Identify key client risks and opportunities, determine client needs utilizing standard assessment techniques and tools, use innovative approaches to evaluate and validate needs, analyze and develop recommendations for the client in the context of the engagement
  • Implement and oversee the quality of deliverables and effectively manage the team and day-to-day relationships to ensure exceptional performance
  • Participate in business development and presentation of proposal activities
  • Provide project status reporting, metrics, billing, and client progress reports
  • Ensure engagements are clearly documented

Requirements

  • A Bachelor's degree (4-year degree), with a master's degree preferred in computer science, Management information systems, or related disciplines
  • 7+ years of consulting experience working on a technology strategy, transformation, or solution delivery project with diverse teams and roles
  • Typically, no less than 4-6 years of relevant experience within the Insurance industry (preferably life & annuities, group benefits, individual life, or retirement services)
  • Strong oral and written communication skills including executive presentation skills
  • Experience assessing and improving business processes, systems, and associated technologies
  • Understanding of Insurance and Annuities products and life cycle processes
  • Experience with one or more of the following policy administration systems: FINEOS AdminSuite, ALIP, GIAS, DXC wmA/CyberLife, LifePRO, FAST, Infosys McCamish, InsPro, Majesco, OIPA, Alis, V3, Wyde, Andesa
  • Experience with one or more of the following new business, claims, and underwriting systems: Limelight Health, FINEOS AdminSuite, iPipeline, nbaccelerator, Concentrix, Insurance Technologies, Vitech, ClaimVantage, Vue
  • Experience supporting business development activities (e.g. pursuits, proposals, presentations)

Nice-to-haves

  • A proactive approach to problem-solving and decision-making
  • Program/Project/Workstream management experience in an on-shore/off-shore model working with clients and third-party vendors
  • Experience leading Agile projects, on-premise/hosted technology transformation programs, legacy migration, and Life Insurance IT vendor package implementation projects
  • Some experience or exposure to one or more of the following: application servers, database, development tools, middleware and integration technologies
  • Experience in roles such as IT or Business Architect, Business Analyst, Developer (preferably .NET, Java / J2EE or Java based languages)
  • Experience with policy admin system configuration to support the design and build of business processes related to new business, underwriting, servicing and claims.

Benefits

  • Comprehensive compensation and benefits package
  • Medical and dental coverage
  • Pension and 401(k) plans
  • Wide range of paid time off options
  • Flexible vacation policy
  • Time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence
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