Franklin Park - Greenbelt, MD

posted 5 months ago

Full-time - Entry Level
Greenbelt, MD
Real Estate

About the position

As an Accounts Receivable Representative at Franklin Park at Greenbelt Station, you will be at the forefront of ensuring that residents have a clear understanding of their rental accounts and billing processes. This role is crucial in maintaining the financial health of the property and enhancing the overall living experience for our residents. You will be responsible for posting rent payments, managing monthly closings and reporting, and processing final account statements. Your ability to communicate effectively with residents regarding account collections will be essential in fostering a positive community atmosphere. In this fast-paced and dynamic environment, you will be expected to provide stellar customer service at all times. Your interactions with residents will not only involve addressing their inquiries but also assisting them in navigating their accounts. This position requires a proactive approach to problem-solving and a commitment to continuous improvement in all aspects of your work. Franklin Park at Greenbelt Station prides itself on creating a supportive work environment that encourages growth and development. You will have the opportunity to work alongside a team of passionate professionals dedicated to providing exceptional living experiences. Your contributions as an Accounts Receivable Representative will play a vital role in shaping the vibrant community we strive to maintain.

Responsibilities

  • Assisting residents with their understanding of their rental accounts and billing.
  • Posting of rent payments, monthly closing and reporting, processing final account statements.
  • Managing incoming and outgoing correspondence with residents pertaining to account collections.
  • Providing stellar customer service to residents at all times.

Requirements

  • High School Diploma or equivalent.
  • Must be available to work on weekends.
  • Computer proficiency and knowledge of the Microsoft Office Suite.
  • Excellent communication and interpersonal skills.
  • Results-oriented and strives for continuous improvement.
  • Prior property management and/or accounts receivable/collections experience is a plus.

Nice-to-haves

  • Bilingual (English/Spanish) encouraged.

Benefits

  • Competitive compensation package with excellent benefits.
  • Engaging and supportive work environment that fosters growth.
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