Hannaford Brothers Company - Dover, NH

posted 3 days ago

Full-time - Entry Level
Dover, NH
1,001-5,000 employees
Food and Beverage Retailers

About the position

The Assistant Bakery Sales Manager plays a crucial role in supporting the management of bakery department operations at Hannaford Supermarkets. This position focuses on achieving financial and sales goals while fostering strong relationships with both associates and customers. The role emphasizes effective communication, customer service, and team leadership to enhance the overall shopping experience and operational efficiency.

Responsibilities

  • Assist in the management of department operations to meet financial and sales goals.
  • Build and maintain strong associate and customer relations.
  • Promote a strong customer service culture in alignment with Hannaford Strategy.
  • Manage department operations in the absence of the department manager.
  • Role model outstanding customer service and provide solutions to meet customer expectations.
  • Assist in growing sales through effective merchandising strategies.
  • Help in hiring, training, and developing associates to meet department needs.
  • Manage performance through planning, coaching, and disciplinary efforts.
  • Ensure department conditions meet standards for appearance, quality, safety, and food safety.
  • Maintain effective work schedules to meet production and customer service standards.
  • Recognize associates who deliver great service and coach them to meet expectations.
  • Utilize company tools such as financial reports and business information systems to maintain accurate records of production, shrink, sales, and inventory.

Requirements

  • High school diploma or GED preferred.
  • Strong understanding of store operations and merchandising techniques.
  • Effective communication, customer service, and selling skills.
  • Interpersonal and organizational skills.
  • Desire and ability to lead and manage a team.
  • Demonstrated ability to learn multiple tasks and technical requirements of the job.
  • Strong problem-solving skills.

Nice-to-haves

  • Experience in team management.
  • Ability to tolerate working in extreme hot/cold temperatures for short periods.
  • Experience with financial reports and scheduling.

Benefits

  • Equal opportunity employment without discrimination.
  • Potential for career advancement within the company.
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