FT Assistant Manager

Lori's Gifts - Nashville, TN

Full-time - Entry Level

Nashville, TN

251-500 employees

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The Assistant Manager at Lori's Gifts plays a crucial role in providing exceptional customer service and creating a supportive environment for guests visiting the gift shop. This position involves overseeing daily operations, ensuring merchandising standards, and enhancing the overall guest experience in a retail setting that serves hospital visitors.

Responsibilities

• Greet customers and actively listen to their needs.
• Ensure inventory levels are stocked on the sales floor and communicate needs to manager for ordering.
• Market merchandise by following advertising, sales promotion, and display plans.
• Build daily operational procedures with efficiency and due diligence.
• Communicate and implement Lori's Gifts procedures.
• Handle cash and credit card transactions using a point-of-sale (POS) system.
• Schedule and train staff on guest standards.
• Work independently to open and close the store.
• Other tasks as assigned.

Requirements

• High School diploma or GED.
• One year of work experience within retail, restaurant, or customer service or related work experience will also be considered.
• Background in delivering customer service and some level of management experience.
• Willingness to work flexible hours to include evening, weekends, and holidays when needed.

Benefits

• Health Insurance and prescription benefits
• Legal Plan
• Commuter Benefits
• Paid Time Off
• Generous Employee Discounts