Hannaford Brothers Company - Manchester, NH

posted 16 days ago

Full-time
Manchester, NH
Food and Beverage Retailers

About the position

The Seafood Associate position at Hannaford Supermarkets involves managing seafood department operations, ensuring product quality, and providing excellent customer service. The role requires knowledge of seafood products, adherence to safety and sanitation standards, and effective communication with team members and customers. The associate will also assist in training, maintain department appearance, and support company policies and practices.

Responsibilities

  • Develop and expand knowledge of seafood product, storage, and preparation techniques.
  • Observe and follow all company policies and established standard practices.
  • In the absence of the department manager, manage the department operations in accordance with established department standard practices.
  • Maintain a neat, well-groomed personal appearance at all times and comply with company personal appearance policy.
  • Actively recognize associates who deliver great service and coach associates to expectations when necessary.
  • Understand and use company tools such as financial reports, scheduling, productivity, ordering, and business information systems.
  • Assist in special projects and perform other functions as assigned by supervision.
  • Assist in training other associates when assigned.
  • Maintain solid communication in the department and throughout the organization.
  • Work within our company's management planning (MPP) guidelines to maintain productivity.
  • Support company safety standards. Communicate any needed equipment repairs or maintenance work needed. Keep work area free from debris and safety hazards.
  • Treat all co-workers with dignity and fairness.
  • Observe and maintain company sanitation and food safety standards.
  • Maintain the quality of the department's appearance and presentation.
  • Perform all other duties as assigned.

Requirements

  • Effective communication, customer service and selling skills.
  • Effective interpersonal skills and desire to work in a team environment.
  • Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
  • Ability to lead and direct others.

Nice-to-haves

  • Role model outstanding, friendly customer service and use skills and knowledge to offer solutions that meet or exceed customers' expectations.
  • Cut, filet, and display seafood. Process merchandise properly, paying careful attention to rotation of products according to prescribed standards.
  • Perform assigned tasks such as replenishing merchandise, preparation of food products, or setting up displays, etc.
  • Use good judgment in the delegation, assignment, and follow up required for the efficient performance of the department.
  • Build and maintain ice wall.
  • Maintain accurate, neat records of production, shrink, sales, and inventory.
  • Package and display products according to customer demands.
  • Wash, rinse, and sanitize equipment according to company policy.
  • Supervise job performance of all Seafood Associates as assigned by management.
  • Maintain effectiveness of department's staffing, scheduling, and financial results.

Benefits

  • Salary range is between $18.95 - $27.25 Hrly
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