Michaels - Hickory, NC
posted 20 days ago
The Customer Experience Manager/Front End at Michaels is responsible for delivering a customer-centric shopping experience by managing front-end operations and leading omnichannel processes. This role involves ensuring compliance with company policies, maintaining store recovery standards, and providing friendly customer service. The manager will also oversee the performance of the customer experience team and assist with various operational tasks to enhance the overall shopping experience.