Food Lion - Greensboro, NC

posted 2 months ago

Full-time - Entry Level
Greensboro, NC
10,001+ employees
Food and Beverage Retailers

About the position

The Deli Bakery Sales Manager at Food Lion is responsible for supporting the management and operations of the Deli Bakery department to achieve financial and sales goals. This role involves building strong relationships with associates and customers, promoting a positive store culture, and ensuring compliance with safety and operational standards. The manager will lead the team in delivering exceptional customer service while maintaining the department's appearance and product quality.

Responsibilities

  • Manage the Deli Bakery HMS Department in the absence of the Deli Manager.
  • Supervise the performance of Deli Bakery HMS Associates.
  • Daily management of labor and coaching associates to achieve productivity expectations.
  • Provide leadership and motivation to promote a culture reflective of Food Lion's Brand Strategy.
  • Support the achievement of budgeted financial and operating results.
  • Maintain an atmosphere of enthusiastic customer awareness with a focus on friendly service.
  • Role model outstanding customer service and offer solutions that meet customer expectations.
  • Control store expenses through proper ordering and care for supplies and equipment.
  • Utilize company tools such as financial reports and business information systems.
  • Ensure department appearance, quality, variety, workplace safety, food safety, and sanitation are maintained.
  • Write Deli Bakery HMS schedules to provide extraordinary customer service.
  • Ensure compliance with local, state, and federal regulations.
  • Record and report all associate and customer accidents according to established procedures.
  • Monitor shrink and coach associates to recognize and prevent losses.
  • Utilize advertising and sales promotion materials effectively.
  • Maintain security standards and a neat personal appearance.

Requirements

  • High school diploma or equivalent preferred.
  • Ability to lead and manage a team.
  • Strong understanding of store operations and merchandising techniques preferred.
  • Effective communication, customer service, and selling skills.
  • Ability and willingness to learn multiple tasks and technical requirements of the job.
  • Ability to use technical information to solve problems.
  • Must meet minimum age requirements for specific job functions.
  • Accredited as a Certified Food Safety Manager or ability to achieve accreditation within 90 days.

Nice-to-haves

  • Experience in team management.
  • Knowledge of food safety regulations and practices.

Benefits

  • Equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, veteran status, gender identity or expression.
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