FT Deli Bakery Sales Manager (H)

Food Lion - Grafton, VA

Full-time - Entry Level

Grafton, VA

10,001+ employees

Food and Beverage Retailers

About the position

The Deli Bakery Sales Manager at Food Lion is responsible for supporting the management and operations of the Deli Bakery department to achieve financial and sales goals. This role involves supervising associates, ensuring excellent customer service, maintaining department standards, and promoting a positive shopping experience. The manager will also be tasked with managing labor, controlling expenses, and ensuring compliance with safety and regulatory standards.

Responsibilities

• Manage the Deli Bakery HMS Department in the absence of the Deli Manager.
• Supervise the performance of all duties and responsibilities of Deli Bakery HMS Associates.
• Daily management of labor and coaching associates to achieve productivity expectations.
• Provide leadership and motivation within the store to promote a culture reflective of the Brand Strategy and Culture.
• Support the achievement of budgeted financial and operating results.
• Maintain an atmosphere of enthusiastic customer awareness with emphasis on fast, easy, flexible, and friendly customer service.
• Role model outstanding, friendly customer service and offer solutions that meet or exceed customers' expectations.
• Control store's expenses through proper ordering, care for supplies and equipment.
• Understand and use company tools such as financial reports, ACIS, scheduling, productivity, ordering, and business information systems.
• Ensure department appearance, quality, variety, workplace safety, food safety, and sanitation are consistently maintained.
• Write Deli Bakery HMS schedules to provide extraordinary customer service at all times.
• Ensure ordering, receiving, preparation, conditioning, and displaying of merchandise is done in accordance with policies and guidelines.
• Observe and correct unsafe conditions that could cause associate or customer accidents.
• Ensure compliance with local, state, and federal regulations.
• Record and report all associate and customer accidents in accordance with established procedures.
• Monitor shrink ensuring that inventory is accounted for and provide coaching for associates to recognize and prevent losses.
• Ensure that all advertising and sales promotion materials applicable to the Deli Bakery HMS are properly utilized.
• Maintain security standards and comply with company dress code and personal appearance guidelines.

Requirements

• High school diploma or equivalent preferred.
• Ability to lead and manage a team.
• Strong understanding of store operations and merchandising techniques preferred.
• Effective communication, customer service, and selling skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to use technical information to solve problems.
• Must meet minimum age requirements to perform specific job functions.
• Must be accredited by the National Registry of Food Safety Professionals or similar accrediting organization as a 'Certified Food Safety Manager' or will be required to attend company provided training and achieve accreditation within the first 90 days of employment.

Nice-to-haves

• Experience in team management.
• Knowledge of food safety regulations and practices.

Benefits

• Equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, veteran status, gender identity or expression.