FT Mobile Crisis Specialist Overnight

Elwyn - Philadelphia, PA

Full-time - Entry Level

Philadelphia, PA

Ambulatory Health Care Services

About the position

The Mobile Crisis Specialist is a key member of the Children's Mobile Team, responsible for responding to mental health crises involving children and adolescents. This role involves assessing and de-escalating crises, developing treatment plans, and coordinating care to prevent involuntary hospitalization. The specialist acts as an advocate for individuals in crisis, ensuring their needs and rights are represented while collaborating with families and external agencies.

Responsibilities

• Provide an assessment and interventions in person and by telephone for adolescents and children throughout region 2 of Philadelphia.
• Develop and implement a crisis stabilization plan.
• Develop and secure appropriate services for individuals in crisis, including referrals to voluntary inpatient settings and applications for involuntary emergency examination and treatment.
• Provide linkages to community supports, supportive counseling, and substance abuse services.
• Complete referrals for follow-up services by community mental health and others.
• Assist in completion of application for entitlements.
• Complete Emergency Care Provider Intake.
• Provide all appropriate documentation set forth by Director including intakes, progress notes, medical charting, discharge plans, and individual assessments.
• Advocate for individuals served with outside agencies including Social Security and DBHIDS.
• Interface with families of persons served and other interested parties.
• Maintain communication with physician, psychiatrist, pharmacist, and other appropriate ancillary service providers.
• Intervene in crisis situations.
• Attend scheduled staff team meetings and appropriate inservice training as directed by supervisor.
• Participate as a member of the interdisciplinary team; maintain complete and accurate clinical record.
• Conduct fire drills and building inspections and provide the appropriate documentation for same.
• Remain on duty until relieved.
• Maintain current certification/re-certification of CPR, First Aid and Medication Administration certification.
• Provide counseling, guidance, support, resources and encouragement to persons served.
• Collaborate with the team to promote a team culture in which each person's point of view is recognized and respected.
• Cross train as a case manager within the Children's Mobile Intervention Service.
• Perform cardiopulmonary resuscitation (CPR), and crisis intervention techniques using agency-trained protocols.
• Perform other duties as assigned.

Requirements

• Bachelor's degree in a human service field (Behavioral Health, Social Work, Psychology, Education, Criminal Justice).
• One (1) year behavioral healthcare experience in a child or adolescent setting.
• Knowledge of drug and alcohol services available in the Philadelphia area.
• Demonstrated ability to work effectively as part of a team.
• Must be able to perform CPR and crisis intervention techniques using agency-trained protocols.
• Must possess excellent customer interaction, collaboration, presentation, and written and verbal communication skills.
• Demonstrated basic experience with Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.
• Must have current, valid driver's license in state of residence, three (3) years driving experience, and acceptable driving record.