Michaels - Concord, NC

posted about 1 month ago

Full-time - Entry Level
Concord, NC
1,001-5,000 employees
Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The position involves leading and supporting inventory management and merchandising standards in a retail store environment. The role focuses on ensuring a well-merchandised and stocked store for customers, delivering excellent customer service, and assisting in various operational processes to maintain store standards.

Responsibilities

  • Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOP's) and Company programs.
  • Manage and support the truck processes and lead teams to ensure standards are met.
  • Manage, execute and support the planogram process (POG's) to standard.
  • Manage, execute and support the AD set processes.
  • Manage and execute shrink and safety programs.
  • Serve as Manager on Duty (MOD).
  • Maintain seasonal sets and the feature space to visual merchandising standards.
  • Assist with interviewing, on-boarding, coaching, observing and training of new Team members.
  • Support Talent Development activities and participate in Performance Management activities of the team.
  • Interact with others in an accepting and respectful manner, promoting commitment to the organization's vision and values.
  • Acknowledge customers, help locate products and provide solutions.
  • Assist with Omni channel processes.
  • Cross trained in Custom Framing selling and production.

Requirements

  • Retail merchandising and customer service experience preferred.
  • Ability to remain standing for long periods of time.
  • Ability to move throughout the store.
  • Regular bending, lifting, carrying, reaching and stretching.
  • Lifting heavy boxes and accessing high shelves by ladder or similar equipment.

Benefits

  • Comprehensive benefits package as detailed on Michaels Benefits website.
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