FTTH Drop/Install Quality Controller Technician | Florida

Benton Technical Services - Chiefland, FL

Full-time

Chiefland, FL

About the position

The FTTH Drop/Install Quality Control Technician at Benton Technical Services is responsible for ensuring the quality and compliance of FTTH and HFC construction projects. This role involves conducting site surveys, performing inspections, maintaining records, and operating test equipment to verify installations meet customer specifications. The technician will work closely with project managers and supervisors to address any construction concerns and ensure adherence to industry regulations.

Responsibilities

• Perform site surveys of as-built and proposed projects and complete associated red-line documentation.
• Conduct construction inspections for quality control in accordance with customer's Technical Quality Assurance (TQA) standards.
• Maintain accurate records of inspections and findings.
• Verify that property restoration is consistent with customer's standard practice.
• Operate test equipment to verify optical and RF power levels are set as designed.
• Document construction processes through images and videos to ensure compliance with specifications.
• Prepare work orders to address any discrepancies in the plant.
• Communicate with Project Manager or designated Supervisor regarding construction progress and concerns.
• Perform emergency locates as necessary and adhere to industry regulations.
• Follow company policies and perform other duties as requested by supervisor.

Requirements

• Five years of experience in the construction, maintenance, and repair of outside plant (OSP) supporting telecommunications services.
• Two or more years of communications service drop and home installation experience.
• One year of Maintenance Technician or equivalent work experience.
• Working knowledge of safe construction practices for aerial and underground communications networks.
• Demonstrated problem-solving and analytical thinking skills.
• Knowledge of standard industry practices, work orders, and scheduling processes.
• Ability to read, write, and speak English clearly and professionally.
• Ability to read and interpret area maps and blueprints.
• Ability to use hand tools such as electric drills, hammers, and screwdrivers.
• Ability to walk over various terrains and work in all weather conditions.

Nice-to-haves

• Industry and vendor-specific certifications and training (NCTI, SCTE, BCT/E) preferred.