Fuel Center Clerk - Cosentinos Price Chopper #249 , 22210 W.66th St., Shawnee

Unclassified - Shawnee, KS

Part-time - Entry Level

Shawnee, KS

About the position

The Fuel Center Clerk at Cosentino's Price Chopper is responsible for providing exceptional customer service by efficiently processing fuel center transactions. This role requires a friendly and courteous demeanor to assist customers during their shopping experience. The clerk will handle various payment methods, including cash, credit, and debit cards, ensuring accurate transactions and issuing receipts and change as necessary. The position also involves maintaining a clean and professional appearance of the Fuel Center area, especially during inclement weather, and adhering to all health regulations and safety procedures. In addition to processing payments, the Fuel Center Clerk will be tasked with balancing cash drawers, making daily cash deposits, and operating electronic cash registers. The clerk must be familiar with the items sold in the Fuel Center to answer customer inquiries accurately and courteously. The role also includes assisting in inventory management and ensuring compliance with company policies regarding Fuel Center operations. The clerk will be expected to meet productivity standards and demonstrate strong verbal and interpersonal skills for positive interactions with customers and peers. The position may also involve generating daily fuel usage reports, maintaining inventory levels of lottery and tobacco products, and promoting sales by suggesting additional products. If directed by the Store Director, the clerk may assist in training new team members. Overall, the Fuel Center Clerk plays a vital role in ensuring customer satisfaction and operational efficiency at the fuel center.

Responsibilities

• Assist customers in processing fuel center transactions efficiently and courteously.
• Accurately receive and process payments using various methods including cash, credit, and debit cards.
• Issue customer receipts and change due accurately.
• Balance cash drawers and make daily cash deposits.
• Operate electronic cash registers and follow all related policies and procedures.
• Maintain cleanliness and professional appearance of the Fuel Center area, especially during inclement weather.
• Complete pricing changes by designated deadlines.
• Resolve customer complaints professionally and involve management when necessary.
• Implement Cosentino Customer Service Standards and comply with health regulations and safety procedures.
• Familiarize with items sold in the Fuel Center to assist customers effectively.
• Assist in inventory management as needed.
• Comply with company policies regarding Fuel Center operations.
• Stock items in the fuel center booth and surrounding areas.
• Meet or exceed productivity standards for team and individual results.
• Demonstrate strong verbal and interpersonal skills for positive interactions.

Requirements

• Completion of ongoing training and development as listed on the Cosentino Learning Plan.
• Basic math skills are essential for the position.
• A high school diploma or equivalent is preferred.

Nice-to-haves

• Experience in a grocery store environment is beneficial.