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Fuel & Store Manager (FSM)
$39,520 - $43,680/Yr
Lonestar Market - Austin, TX
posted 2 months ago
Full-time - Entry Level
Austin, TX
About the position
The Fuel & Store Manager (FSM) is responsible for assisting the General Manager in the efficient operation of the convenience store, ensuring customer satisfaction, and managing staff. This role includes supervising daily activities, maintaining inventory, and providing excellent customer service in a fast-paced environment.
Responsibilities
- Assisting the General Manager to ensure that store operates smoothly and meets its sales targets.
- Training, supervising, and evaluating store staff to help them become efficient and customer-focused.
- Scheduling employees to ensure adequate staffing levels during peak business periods and times of high customer traffic.
- Planning, preparing, and coordinating daily assignments and activities of associates to meet the needs of the business.
- Delegating tasks and following up as necessary.
- Ensuring that all products are stocked, labeled, and displayed properly.
- Monitoring inventory levels and ordering new stock as required.
- Providing excellent customer service and addressing customer concerns promptly.
- Ensuring the store is clean, organized, and presents a welcoming atmosphere to customers.
- Managing lottery, lotto, and cash registers, including performing cash management tasks such as opening and closing the till, counting money, and making deposits.
- Conducting regular safety and security checks to ensure a safe and secure store environment.
- Enforcing store policies and procedures and addressing any violations.
- Analyzing sales trends to maximize sales and upselling while reducing wastage.
- Passing all certifications and administering certification tests to crew members.
- Informing Line Manager about any unusual happenings at the store or acting according to SAFETY guidelines.
- Updating Line Manager regularly about store affairs and apprising them of any issues in advance which may hamper smooth functioning of the store.
Requirements
- Valid TABC Certification license.
- Valid Food Handler Certification certification.
- Experience in leadership.
