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FOROM

posted 4 months ago

Full-time

About the position

As an E-commerce Fulfillment Coordinator, you will play a crucial role in ensuring that our customers receive their orders accurately and on time. This position involves a variety of operations tasks that are essential to the smooth functioning of our e-commerce platform. You will be responsible for managing inventory levels, ensuring that stock is available for order fulfillment, and maintaining accurate records of inventory movements. Your attention to detail will be vital as you will be picking, packing, and shipping orders with precision to meet customer expectations. Additionally, you will assist with the light assembly of our furniture products, which requires a hands-on approach and the ability to follow assembly instructions carefully. In this role, you will collaborate closely with other team members to streamline the fulfillment process and improve operational efficiency. You will also be expected to communicate effectively with other departments, such as customer service and logistics, to resolve any issues that may arise during the order fulfillment process. Your ability to work in a fast-paced environment while maintaining a high level of accuracy will be key to your success in this position. Overall, your contributions will directly impact customer satisfaction and the overall success of our e-commerce operations.

Responsibilities

  • Manage inventory levels and ensure stock availability for order fulfillment.
  • Accurately pick, pack, and ship orders to meet customer expectations.
  • Assist with the light assembly of furniture products as needed.
  • Maintain accurate records of inventory movements and order statuses.
  • Collaborate with team members to streamline the fulfillment process.
  • Communicate effectively with customer service and logistics departments to resolve issues.

Requirements

  • Detail-oriented with strong organizational skills.
  • Experience in inventory management and order fulfillment processes.
  • Ability to accurately pick, pack, and ship products.
  • Basic assembly skills for furniture products.
  • Strong communication skills and ability to work in a team environment.

Nice-to-haves

  • Experience in e-commerce operations or logistics.
  • Familiarity with inventory management software.
  • Basic knowledge of furniture assembly techniques.

Benefits

  • Health insurance coverage.
  • Paid holidays and vacation time.
  • Opportunities for professional development.
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