Radial - Rialto, CA
posted 3 months ago
Full-time - Entry Level
Onsite - Rialto, CA
Professional, Scientific, and Technical Services
About the position
The Fulfillment Specialist at Radial plays a crucial role in the fulfillment center, ensuring compliance with vendor requirements and maintaining quality assurance. This position involves various responsibilities related to inventory management, process improvement, and supporting the overall efficiency of the fulfillment operations. The role is integral to optimizing e-commerce processes and enhancing the consumer experience.
Responsibilities
- Check and document the work of others according to established guidelines.
- Maintain cycle count and quality assurance programs.
- Understand inventory knowledge to make sound decisions on the cancellation of customer orders.
- Reconcile and report any audit discrepancies.
- Proactively seek out improvements in processes.
- Prepare and submit reports to track daily, weekly, and monthly metrics as assigned.
- Understand and work with Android equipment.
- Support and maintain the company quality management system and programs.
- Audit inbound and outbound shipments daily as prescribed.
- Assist in the daily sanitation of assigned area to ensure a safe and hazard-free environment.
- Assist other members of the fulfillment center team as determined by management.
- Meet or exceed company standards on attendance, punctuality, conduct, safety, and security.
- Adapt to a changing environment and changes in procedures.
- Decipher processes of mis-ships to clients.
- Work within Microsoft Office for research of non-compliant customer returns.
- Communicate well with clients and be cross-trained in additional departments.
- Train on and follow standard operating procedures.
- Locate and recognize barcodes on client products.
- Use functions of the RF Android for put away, replenishment, picking, and sorting functions.
- Induct product into sortation process of the tilt tray sorter and PTL.
- Identify proper package type for packing process based on client specifications.
- Follow safety guidelines when working around conveyor or pick carts.
- Load trucks by hand, using conveyance, pallet jacks or PIT as required.
- Perform routine value-added services based upon client needs.
- Cross-train on other client and fulfillment processes and train new hires as needed.
Requirements
- One to two years related experience and/or training in warehousing or distribution operations; or equivalent combination of education and experience.
- Good oral and written communication skills.
- Good interpersonal interaction and social skills.
- Good problem-solving skills.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Adhere to facility requirements regarding the handling of specific products and reporting of illness.
- Ability to stand for extended periods of time.
- Good vision and hearing for verbal communication and forklift safety.
- Manhattan WMS experience preferred.
- Must be able to lift 50 lbs.
- Must be able to push or pull carts of up to 100 lbs.
Nice-to-haves
- Experience with Warehouse Management Systems (WMS)
- Familiarity with Android equipment
Benefits
- 401(k) matching after 6 months with immediate vesting
- Adoption assistance
- Dental insurance
- Disability insurance
- Health insurance
- Health savings account
- Life insurance
- Opportunities for career advancement
- Generous PTO
- Educational assistance
