Full Time Administrative Assistant/Office Manager

$52,000 - $62,400/Yr

Home Work Staffing - Stoneham, MA

Full-time - Entry Level

Stoneham, MA

About the position

The Full Time Administrative Assistant/Office Manager position at Stoneham Fuel involves providing exceptional customer service and managing office operations for a home heating oil company. The role requires multitasking, effective communication, and organizational skills to ensure smooth daily operations and customer satisfaction.

Responsibilities

• Greet and assist customers with a friendly, professional demeanor.
• Manage incoming calls and inquiries regarding heating oil services and deliveries.
• Schedule appointments and coordinate dispatch for efficient delivery service.
• Maintain accurate customer records and update the database regularly.
• Post delivery and service tickets.
• Handle collections.
• Collaborate with colleagues to ensure smooth operations across the office.
• Work with owners to ensure daily operations run efficiently.

Requirements

• Previous experience in a receptionist or customer service role required.
• Excellent communication and interpersonal skills.
• Strong organizational abilities and attention to detail.
• Proficient in Microsoft Office and general office equipment.

Nice-to-haves

• Career background in the home heating industry is a plus.

Benefits

• Health Insurance
• Dental Insurance
• Vision Insurance
• Vacation time
• Personal and sick leave