Full-time Assistant Branch Manager

First Mid Bancshares - Taylorville, IL

Full-time - Entry Level

Taylorville, IL

Credit Intermediation and Related Activities

About the position

The Assistant Branch Manager at First Mid plays a crucial role in leading the branch team to deliver exceptional customer service and operational excellence. This position involves supervising staff, ensuring compliance with bank policies, and fostering a positive work environment. The Assistant Branch Manager also supports the Branch Manager in daily operations and sales initiatives, contributing to the overall success of the branch.

Responsibilities

• Lead the team to ensure an exceptional customer and team member experience.
• Maintain confidentiality of customer and team member information.
• Communicate and ensure adherence to bank initiatives, compliance, security, and operational policies.
• Supervise and coach Tellers and Universal Bankers on sales and operational duties.
• Assist Branch Manager as needed and provide leadership in their absence.
• Process customer account requests and maintain a cash drawer as needed.
• Process consumer loan requests as required.
• Analyze and review legal documentation associated with opening accounts.
• Resolve customer concerns promptly and efficiently.
• Inform Branch Management regarding audit integrity, risk management, and security of the branch.
• Assign and schedule staff to ensure optimum service coverage and workload distribution.
• Oversee the opening/closing process of the branch.
• Meet with branch staff regularly to organize sales efforts and resolve issues.
• Select, train, supervise, and evaluate branch staff to enhance productivity.
• Work in other First Mid Banking centers as required.
• Identify opportunities to expand and maintain consumer and business banking relationships.
• Develop goals for the retail team and assess progress to meet corporate initiatives.
• Serve as an ambassador for company culture.

Requirements

• High School Diploma/GED required.
• 2+ years' experience in the financial industry.
• 1+ years of experience in a sales or goal-based environment.
• Understanding of advanced math functions for analyzing credit and financial information.

Benefits

• Compensation based upon candidate experience.
• Full list of benefits available on the Total Rewards page.