Full Time Assistant Manager Beehive Storage

Beehive Storage - Southborough, MA

Full-time - Entry Level

Southborough, MA

Real Estate

About the position

The Assistant Store Manager at Beehive Storage is responsible for overseeing the daily operations of the self-storage facility, ensuring excellent customer service, and managing sales and marketing efforts. This role involves handling customer inquiries, conducting inspections, maintaining accurate records, and ensuring the security and cleanliness of the property. The Assistant Store Manager plays a vital role in enhancing the customer experience and driving sales growth.

Responsibilities

• Handle all customer inquiries or problems in a timely, courteous manner
• Implement, follow, and enforce procedures set forth in the Operations Policy & Procedure Manual
• Conduct routine inspections/audits of locks, gates, etc.
• Sell store merchandise and storage rentals
• Take potential leads on a tour of the facility
• Collect rent, deposits, and assessed fees in a timely manner
• Maintain accurate accounting records, petty cash funds, and company credit cards
• Make past due calls to delinquent accounts
• Ensure cleanliness of units and maintain clean office, restrooms, drive aisles, and hallways
• Market the facility according to guidelines from the home office or District Manager
• Handle emergency procedures such as fire, criminal activity, accidents, and natural disasters
• Participate in training programs and conferences
• Engage with local professional associations and community functions
• Assist with inventory of contents of units when necessary
• Record daily arrival and departure for payroll purposes

Requirements

• Exceptional customer service skills
• Open availability including weekends
• Ability to perform light maintenance and overall property upkeep
• Management experience in leasing, retail, or operations environment
• Previous experience in sales or marketing with a proven ability to generate business and close leads
• Effective verbal and written communication skills
• Energetic and open to new ideas and direction changes
• High School diploma or GED equivalent; college education is a plus
• Ability to stand for several hours and lift 25 lbs
• Valid driver's license with access to reliable transportation
• Completion of pre-employment background screening
• Previous experience in storage management is a plus

Benefits

• Competitive pay and benefits
• Bonus program
• Paid maternity and paternity leave
• Healthcare
• 401(k) plan
• Short Term & Long-Term Disability insurance
• Opportunity for advancement
• Training and development