Full Time Assistant Manager

KNITWELL GROUP - Keizer, OR

Full-time - Entry Level

Keizer, OR

About the position

The Assistant Manager at Knitwell Group plays a crucial role in leading store operations, ensuring exceptional customer service, and fostering a diverse and inclusive work environment. This position involves managing financial objectives, talent management, and operational controls while acting as the Manager on Duty in the absence of another manager. The Assistant Manager is responsible for coaching associates, driving store performance, and maintaining compliance with company policies.

Responsibilities

• Lead activities to achieve store goals including financial objectives and client service.
• Operate as the Manager on Duty in the absence of another Manager.
• Support all aspects of talent management including recruiting, hiring, training, and performance management.
• Assist in filling positions with qualified talent and develop internal bench strength.
• Utilize continuous coaching to maximize abilities of all associates and encourage growth.
• Ensure compliance with company policies and procedures at all times.
• Represent Lane Bryant by adhering to 'Dress Your Best' guidelines and educate associates on marketing initiatives.
• Resolve customer concerns quickly and effectively, empowering the team to do the same.
• Drive operational excellence and lead by example to set a high-performing culture.
• Manage controllable expenses and comply with Asset Protection policies.

Requirements

• Strong communication, supervisory, and customer service skills.
• 6 months to 1 year of specialty retail experience, preferably in a selling environment.
• Prior management experience preferred.
• Technology proficient with strong business acumen.
• High school diploma or equivalent required.

Nice-to-haves

• Ability to read, write, and communicate in English; other languages desirable.

Benefits

• Equal Employment Opportunity policies
• Accommodations available for candidates with disabilities