Full Time Assistant - Template

Pacific Sunwear Of California - Arlington, VA

Full-time - Entry Level

Arlington, VA

Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

The Assistant Store Manager at Pacsun plays a crucial role in supporting the Store Manager to lead a customer-focused and sales-driven store environment. This position is responsible for motivating team members, ensuring adherence to company policies, and maintaining operational excellence to enhance the customer experience.

Responsibilities

• Assist the Store Manager in leading a customer-focused and profitable store location.
• Inspire and motivate team members by exhibiting core value behaviors.
• Ensure execution of the Store's Key Performance Indicators (KPIs).
• Handle customer situations in compliance with policies and procedures, aiming to 'solve for yes'.
• Maintain a clean and organized store to promote a safe shopping environment.
• Share customer feedback with the leadership team to improve the customer experience.
• Perform as the floor supervisor during non-peak periods.
• Coach and provide feedback on Sales Associate performance.
• Support associate engagement by recognizing outstanding performance.
• Provide direction to associates to ensure understanding of company directives and standards.
• Prioritize and delegate tasks to meet operational needs.
• Support and execute visual directives and maintain visual standards.
• Drive efficiency in all operational store processes.
• Maintain merchandise flow and presentation standards throughout the store and stockroom.
• Ensure all store associates follow policies, procedures, and safety practices.
• Reflect the PacSun brand by demonstrating passion for products and trends.

Requirements

• Passion for product, brands, fashion, and trends.
• High School Diploma or equivalent preferred.
• Effective written, verbal, and presentation skills.
• Strong communication skills.
• Excellent time management skills.
• Proficient in math and strong computer skills.

Nice-to-haves

• Experience in retail management or supervisory roles.
• Knowledge of visual merchandising standards.
• Ability to develop and nurture cross-functional partnerships.

Benefits

• Flexible scheduling options.
• Employee discounts on products.
• Opportunities for career advancement.