Full-Time Beauty Lead Advisor - Sephora

Kohl's - Overland Park, KS

Full-time

Overland Park, KS

General Merchandise Retailers

About the position

As a Beauty Lead Advisor, you will be responsible for driving sales through a genuine passion for beauty and engaging clients by understanding their needs with a consultative approach. This role involves maintaining expert knowledge of top beauty brands, executing merchandise sets, and ensuring an excellent overall client experience in line with Sephora at Kohl's standards.

Responsibilities

• Build strong client loyalty and influence clients by identifying their needs and suggesting products to drive sales, including the opportunity to upsell products.
• Develop and expand knowledge of the beauty industry.
• Provide credibility to the client through knowledge of products and beauty trends.
• Inspire clients through demonstrating products and application of products.
• Understand and execute the sales plans to support and meet goals.
• Execute and maintain all Sephora visual merchandising and operational standards, including merchandise sets, tester maintenance, and department cleanliness and hygiene standards.
• Ensure timely and consistent sales floor replenishment to drive sales and enhance the customer experience.
• Actively engage and complete all required training to expand knowledge.
• Support omni-processing within the department.
• Support inventory management from receipt to sale, including freight processing, back stocking, inventory counts, and price changes.
• Act with integrity and honesty and foster teamwork in an engaged and inclusive culture.
• Exercise good judgment and discernment when making decisions; take appropriate partners as needed.
• Support and execute safety and shortage reduction programs following company guidelines.
• Accomplish multiple tasks within established timeframes.
• Follow company policies, procedures, standards, and guidelines.
• Maintain adherence to company safety policies for the safety of all associates and customers.
• Receive, understand, and proactively respond to direction from leaders and other company personnel.

Requirements

• Authentic passion for beauty.
• Client-facing retail or service industry experience.
• Excellent written and verbal communication skills with the ability to influence in a clear and concise manner.
• Availability to work days, nights, weekends, and holidays.

Benefits

• Competitive pay starting at $16.05 per hour.