Full Time Bilingual Member Loyalty Representative/Sales (English/Spanish)

$35,360 - $37,440/Yr

Oportun - Dallas, TX

Full-time - Entry Level

Dallas, TX

Credit Intermediation and Related Activities

About the position

The Bilingual Member Loyalty Representative/Sales role at Oportun is designed for individuals who are passionate about helping others achieve financial wellness. This full-time position involves engaging with members, educating them about Oportun's services, and assisting with community outreach efforts. The representative will embody the company's core values while providing exceptional customer service and processing transactions in a supportive environment.

Responsibilities

• Welcome members with a warm greeting and provide quality customer service.
• Seamlessly process all transactions while following company policies and procedures.
• Work as a team to meet and exceed daily goals in lending activities.
• Assist with community outreach and marketing events, including distributing flyers and educating the community.
• Maintain cleanliness in the store, including light housekeeping tasks such as trash collection and floor cleaning.

Requirements

• Bilingual in English and Spanish.
• 1 year of customer service experience required.
• 1 year of sales experience preferred.
• Must be available to work Saturdays with no set schedule.

Nice-to-haves

• Experience in hospitality or cashier roles.
• Ability to commute to Dallas, TX.

Benefits

• Paid training
• Health insurance
• Dental insurance
• 401(k)
• Vision insurance
• On-the-job training