Full Time Bilingual Member Loyalty Representative/Sales (English/Spanish)

$41,600 - $44,720/Yr

Oportun - San Jose, CA

Full-time - Entry Level

San Jose, CA

Credit Intermediation and Related Activities

About the position

The Bilingual Member Loyalty Representative/Sales role at Oportun is designed for individuals who are passionate about helping others achieve financial wellness. This full-time position involves engaging with members, educating them about Oportun's services, and participating in community outreach efforts. The representative will embody the company's core values while providing exceptional customer service and processing transactions efficiently.

Responsibilities

• Welcome members with a warm greeting and provide quality customer service.
• Seamlessly process all transactions while following company policies and protecting customer information.
• Work as a team to meet and exceed daily goals in lending activities.
• Assist with community outreach and marketing events, including distributing flyers and educating the community.
• Maintain cleanliness in the store, including daily trash collection, sweeping, mopping, and cleaning windows as needed.

Requirements

• Must love sales and helping customers.
• Bilingual in English and Spanish is required.
• Availability to work Saturdays with no set schedule, with changes on a weekly basis.
• 1 year of customer service experience is required.
• 1 year of sales experience is preferred.

Nice-to-haves

• Experience in cashier or hospitality roles.
• Ability to commute to San Jose, CA 95110.

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Paid training
• Vision insurance