FULL TIME BRAND AMBASSADOR 90

Ralph Lauren Retail - Cypress, TX

Full-time - Entry Level

Cypress, TX

Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

The Full-Time Brand Ambassador at Ralph Lauren is responsible for delivering an exceptional customer experience while supporting sales and profit performance. This role serves as an entry point for future leadership opportunities within the company, emphasizing teamwork, inclusivity, and a customer-first mindset. Brand Ambassadors engage with clients, execute company initiatives, and maintain store standards, all while embodying the core values of Ralph Lauren.

Responsibilities

• Understand and deliver sales and profit performance, utilizing key tools and resources to drive selling.
• Support the store in executing company initiatives and participate in team training to achieve business results.
• Think creatively to engage clients and expand the customer base.
• Represent customer experience expectations in-store consistently.
• Deliver a shopping experience aligned with Ralph Lauren brand expectations by supporting the company and store vision.
• Engage in store client initiatives and community outreach.
• Champion Ralph Lauren's core values and embrace new shopping technologies.
• Support a collaborative environment focused on customer needs.
• Network and source talent for the store.
• Provide ongoing feedback to management regarding successes and opportunities.
• Strengthen customer connectivity through alternative purchasing processes and broaden product discovery.
• Maintain exceptional productivity standards through effective store execution.
• Uphold all company policies and procedures and provide feedback on category opportunities or needs.
• Ensure sales floor and store standards are consistently met.

Requirements

• Retail experience or similar industry experience in a complex, high-volume or high-profile specialty environment preferred.
• Ability to effectively communicate with customers and store personnel.
• Ability to maneuver around the sales floor, stock/dressing room, cashwrap, and office; work around/with chemicals, lift/climb up to 30 lbs., and climb moderately.
• Ability to operate the register, stand, move, and walk for multiple hours.
• Ability to work a flexible schedule to meet business needs, including day, evening, weekends, and possibly overnight shifts and travel.

Nice-to-haves

• Proven track record of success in building and maintaining positive working relationships with customers, management, and co-workers.
• Planning and prioritization/time management skills.