Full-time Cannabis Budtender - Golf Course

$28,080 - $31,200/Yr

Nature's NM Management LLC - Rio Rancho, NM

Full-time - Entry Level

Rio Rancho, NM

About the position

The Budtender position at PurLife involves providing exceptional customer service in a cannabis dispensary setting. The role focuses on assisting patients with their needs, ensuring a welcoming environment, and maintaining operational efficiency under the supervision of the management team. Budtenders are expected to build positive relationships with patients while adhering to medical cannabis laws and company standards.

Responsibilities

• Greets all customers in a warm, sincere, and helpful manner.
• Makes recommendations to management team on ways to improve efficiency.
• Ensure the operations of the dispensary run in a smooth and professional fashion.
• Responsible for opening and closing of the dispensary as needed.
• Willingness to take on additional duties as needed and do so with a positive attitude.
• Processing transactions and become a subject matter expert on all functions of the Budtender role.
• Maintains quality customer service by establishing and enforcing company standards and handling customer inquiries and complaints.
• Assist patients with choosing the right products according to their ailments.
• Verify patient's allotment and ensure they are eligible to make purchasing using the state system.
• Manages inbound phone inquiries and routes calls accordingly.
• Contributes to team effort by accomplishing related results as needed.
• Participates in ongoing education and professional development as needed.
• Adheres to all Medical Cannabis laws.
• Maintain a positive attitude that promotes teamwork.
• Participate in ongoing education and professional development opportunities.
• Work collectively and respectfully with other team members.
• Additional duties as assigned by management.

Requirements

• Experience working in a dispensary helpful.
• Experience in working as part of a team desirable.
• Can-do attitude is a must.
• Superior customer service skills and phone etiquette.
• Must be able to manage multiple projects, set priorities, and meet deadlines.
• Cash register experience with speed and accuracy.
• Experience frequently interacting with customers, fulfilling customer requests and addressing customer issues, questions, or suggestions.
• Ability to handle a busy atmosphere.
• Strong organizational skills.
• Good interpersonal skills and proven ability to positively influence people; must be capable of effectively interacting at all levels in the organization.
• Detail oriented with an eye on process optimization.
• Ability to work in a fast-paced environment, to manage high stress situations, and to be flexible and adaptable when a situation requires it.
• Must have the ability to push, pull, or lift a minimum of 50 pounds if relevant to job duties listed above.
• Throughout extended periods must be capable of sitting, squatting, standing, kneeling, bending, or walking throughout the workday.
• Must be capable of working in front of a computer for extended periods of time based on job duties listed above.
• At least 21 years of age and authorized to work in the US.
• Must be able to pass a thorough and comprehensive federal background check per licensing requirements.
• Proper employment documentation; reliable transportation and valid driver's license.
• If necessary, ability to work 7 days per week and to be flexible with schedule.

Benefits

• Competitive pay
• Attractive insurance benefits and options
• Paid time off
• Professional development and workplace happiness initiatives