Full Time - Cashier - Closing

Lowe's - Wapakoneta, OH

Full-time - Entry Level

Wapakoneta, OH

Building Material and Garden Equipment and Supplies Dealers

About the position

As a Cashier at Lowe's, you will play a crucial role in providing excellent customer service and ensuring a smooth checkout experience for our customers. Your primary responsibilities will include assisting customers at the self-checkout registers, actively engaging with them to understand their needs, and recommending appropriate products and services. You will be responsible for monitoring multiple self-checkout stations, ensuring that customers receive the assistance they need while maintaining a friendly and welcoming atmosphere. In addition to customer service, you will be tasked with various operational duties, such as processing sales transactions, handling returns and refunds, and ensuring that the checkout area is well-stocked and organized. You will also be responsible for maintaining the cleanliness and safety of the store, detecting signs of theft or security risks, and adhering to all safety protocols. Your role will require you to be on your feet for extended periods, moving throughout the checkout area, and engaging with customers in a fast-paced environment. This position requires a proactive approach to customer service, as you will be expected to greet customers, thank them for their business, and invite them back to shop at Lowe's. You will also need to build and maintain knowledge of the company's products and services to effectively assist customers and enhance their shopping experience. Overall, your contributions will be vital in creating a positive and efficient checkout experience for our customers.

Responsibilities

• Monitor and assist customers at multiple self-checkout registers simultaneously.
• Proactively greet and engage with customers to understand their needs.
• Process sales transactions, returns, and refunds using cash registers and self-checkout units.
• Remove security tags, verify product information, and bag merchandise for customers.
• Respond to EAS alerts and assist with opening additional registers during high customer volume.
• Ensure merchandise is accurately scanned and prepare the register area throughout the day.
• Inspect returned merchandise for damages and place it in the appropriate areas.
• Assist with the Pick Up In Store customer experience by staging merchandise.
• Maintain cleanliness and organization of the store and working areas according to housekeeping standards.
• Detect signs of shoplifting and communicate them to management or Asset Protection.

Requirements

• Less than 1 year of experience using a computer for inputting, accessing, modifying, or outputting information.
• Less than 1 year of experience standing and navigating throughout checkout areas for extended periods in a retail environment.
• Less than 1 year of experience actively moving throughout a fast-paced self-checkout area.

Nice-to-haves

• High school diploma or equivalent.
• Less than 1 year of experience in a retail environment.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan
• Paid time off
• Employee discounts
• Tuition reimbursement
• Flexible scheduling