Lowe's - Avon, OH

posted about 2 months ago

Full-time - Entry Level
Avon, OH
Building Material and Garden Equipment and Supplies Dealers

About the position

As a Cashier at Lowe's, you will play a crucial role in providing excellent customer service and ensuring a smooth checkout experience for our customers. This position involves working at the self-checkout registers, where you will monitor and assist customers as they scan their items. You will proactively engage with customers, offering recommendations for products and services, and ensuring that they feel welcomed and appreciated during their shopping experience. Your responsibilities will include greeting customers, processing transactions, and maintaining the cleanliness and organization of the checkout area. You will also be responsible for handling customer inquiries and assisting with any issues that may arise during the checkout process. In addition to customer service, you will be tasked with ensuring that all merchandise is accurately scanned and that the register area is well-stocked and functional throughout the day. This includes preparing the area for high customer volume, inspecting returned merchandise, and assisting with the Pick Up In Store experience. You will need to be vigilant in detecting signs of theft or security risks and communicate any concerns to management. Safety is a priority, and you will be expected to adhere to all safety protocols and maintain a secure work environment. This position requires you to be on your feet for extended periods, actively moving throughout the checkout area, and engaging with multiple customers simultaneously. You will also be expected to operate various store equipment as needed, including cash registers and mobile checkout units. Overall, your role as a Cashier is vital in creating a positive shopping experience for our customers and supporting the overall operations of the store.

Responsibilities

  • Monitor and assist customers at multiple self-checkout registers simultaneously.
  • Proactively greet and engage with customers to understand their needs.
  • Process sales transactions, returns, and refunds using cash registers and mobile checkout units.
  • Remove security tags and bag merchandise for customers.
  • Respond to EAS alerts and assist with opening additional registers during high volume periods.
  • Ensure merchandise is accurately scanned and prepare the register area throughout the day.
  • Inspect returned merchandise for damages and place it in the appropriate areas.
  • Assist with the Pick Up In Store customer experience by staging merchandise.
  • Maintain cleanliness and organization of the store and working areas according to housekeeping standards.
  • Detect signs of shoplifting and communicate them to management.

Requirements

  • Less than 1 year of experience using a computer for inputting, accessing, modifying, or outputting information.
  • Less than 1 year of experience standing and navigating throughout checkout areas for extended periods in a retail environment.
  • Less than 1 year of experience actively moving throughout a fast-paced self-checkout area.

Nice-to-haves

  • High school diploma or equivalent.
  • Less than 1 year of experience in a retail environment.

Benefits

  • Health insurance
  • 401k
  • Paid holidays
  • Employee discount programs
  • Tuition reimbursement
  • Professional development programs
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